Thank you for visiting the Contact Us page.
When filling out the form, please select the correct enquiry type from the drop down selection to ensure your details are sent to the appropriate person for a response. For sales enquiries please use the sales form.
You may select from one of the following:
Software Update Support
Use this selection if you wish to apply for access to download the latest software and documentation. This is for HDM-4 licence holders only and you must provide you Product ID so we can validate your licence details.
If you cannot locate your Product ID, please include details on where and when you purchased HDM-4 so we can locate your details.
Please visit the Knowledge Base articles first to see if your issue is described there prior to contacting technical support.
Use this selection if you wish to seek help with using the software, or to report an issue you are having. Please provide details of the software version you are using and a description of the error you have experienced, with any codes.
HDMGlobal Technical Support will respond to, usually within 48 working hours, and may ask you to provide further details and/or your workspace to help resolve your issues.
Use this selection if you wish to enquire about HDM-4 training courses, both pre-organised training courses listed or to discuss a bespoke training request.
For all other enquiries please use this selection.
Find out about the technical support service offered by HDMGlobal to help users use HDM-4 effectively.
View articles that address common questions received by HDM-4 Support.
For existing HDM-4 users, view the latest software release and the changes made before registering to receive the updates.
Find out about HDM-4 training courses offered by HDMGlobal and their partner organisations and other related events.