When trying to run the installation programme you receive the following error message(s):
RegDBGetkeyvalueEx failed (200): unable to read the license type
RegDBGetkeyvalueEx failed (201): unable to read the ProductID
RegDBGetkeyvalueEx failed (203): unable to read the software version number
These errors indicate that the software has already been installed on the PC, but the Product ID and other required details in the system registry have been deleted, or cannot be located using the account you are currently logged into.
It will be necessary to reinstate the system registry details to proceed.
To resolve this issue you can edit the registry to add the required entries as follows:
To confirm that the registry information is missing you can start the Registry editor (start->Run and type "regedit", click OK) using the tree control navigate to the following:
HKEY_CURRENT_USER / SOFTWARE / HDMGlobal / HDM-4 Version 2 / Registration
as a minimum you should see entries similar to this:
"ProductID"= <your product ID>
"Major Version Number"=dword:00000002 "
"Minor Version Number"=dword:00000008 [assuming you have v2.08]
If you do not have these entries, then you should enter then using the regedit application. (Edit -> New ->DWORD (32bit) Value)
When running the installation again, if entered correctly, the messages previously seen should not appear.